How can I offer AA Smartfuel discounts on my listing?

This article is for: Managers

Bookabach provides AA Smartfuel discounts as an additional marketing incentive on the Top-500 Performing Properties.  The Top-500 Performing Properties are automatically determined each week.  They are the top Performance Plan listed properties with the highest success fee spend over the past 12-months.

There is no charge to you, the owner or manager, if your property is shown offering AA Smartfuel (we pay the associated marketing costs). Offering this additional incentive on your listing is our way of saying thanks - and congratulations on having a Top-500 Performing Property!

To determine whether you have a Top-500 Performing Property go to Listing > Listing Performance.

How does Bookastay/Bookabach order (rank) properties on the website?

This article is for: Managers

The default order (or ranking) of listings on any page is dictated by a property score calculated using a number of factors:

1) Rental contact’s feedback: One point is awarded for each item of positive feedback received related to the management of this property over the past 24 months

2) Loyalty: Two points are awarded for each year the property has been actively listed.

3) Success fee: Available only on Performance Plan listings that meet the 10% conversion level threshold : One point is awarded for every 20c over the base-level success fee rate.

4) Checklist complete: 20 points are awarded if the Dashboard page Checklist related to the property and rental contact is complete.

Properties are ranked by score in descending order (highest scoring first).  If multiple properties have the same score, the oldest listing appears first.

To view your property score and ranking go to Listing > Listing Performance.  NOTE: We reserve the right to add criteria and modify this ranking calculation over time and without notice.

How can I take my listing offline/online?

This article is for: Managers

DISABLING your listing

If you go away and are concerned about servicing enquiries on your property in your absence, you can temporarily disable your listing.

To do this:

1. Log into http://manage.bookabach.co.nz
2. On the the Dashboard page (the page you first come to) find where it says “Status”
3. Click the link that says “Go offline”

Note that the website can take up to 60 minutes to make these changes.

Taking your listing offline DOES NOT affect your property score/ranking. However, you can no longer see the score/ranking calculation information (on the Listing > Listing performance page) as this works off live listing data.

Note also that disabling your listing does not stop the clock on your subscription (for Subscription Plan listings).

ENABLING your listing

To put your listing back online follow the procedure above but use the “Go online” link.

How can I improve my listing performance?

This article is for: Managers

Bookabach keeps count of how many times your full-page listing is viewed each month (Listing Views) - and how many times it shows up in search results (Search Views).  With the Listing View and Search View performance graphs you can see how your listing is performing compared with averages - locally, regionally and nationally.

If your listing is under-performing compared to the average for that locale check the following:

1. Your Offer:

• Does your listing have complete information? Text, images, bed layout, facilities/activities.
• Are your images compelling, clear and well-lit?  Make sure you include exterior and interior images of your holiday home.  Also consider including pictures of local attractions (beaches, lakes, mountains etc.).  Make sure you choose the most attention-grabbing image as your "main image".  This is the image that shows on your short listing.
• How is your pricing compared to others in your locale?

2. Your Feedback:

Beyond making sure your listing is complete, attention-grabbing and your pricing is fair and reasonable, the most effective way to improve your performance is by improving your score and ranking.  To maximize your feedback make sure you confirm any bookings that go ahead (or bookings in the past that went ahead).  This will ensure you receive maximum feedback.

3. Is your Checklist complete?

  See the separate help article on this topic.

4. Do you really have a problem?:

Finally, remember that Bookabach searches on actual availability based on information from your calendar. As your property gets more and more booked out you will see a drop in the number of Listing Views/Search Views. This is to be expected - and actually a good thing.  It means rental guests aren’t wasting their time (and yours) looking at properties that aren’t available.

How do I set up a multi-night stay discount on my listing?

This article is for: Managers

A multi-night stay discount will encourage people to take a longer holiday than they otherwise would.  The option of getting a good deal by staying longer can be quite compelling.

To enter a multi-night stay discount on your listing:
1) Log into the owner/manager website
2) Go to Listing > Pricing & deals
3) Click the link called Set up special deals in the Special deals box (right side of screen). This gets you to the Special deals page.  Then:
4) Click the “Edit” link on the right side of the multi-night stay discount box.
5) Select how many nights into the future you wish to apply a free night too, and select any exclusions you wish to apply the discount to. If you have any additional conditions, write this in the space provided.
6) Check the ‘show deals on my listing’ box, and submit your changes.

How do I get my property included in the Weekly Deals newsletter?

This article is for: Managers

On Tuesday of every week we send out a Weekly Deals email to all Bookabach members who have opted in to receive this email.  Weekly Deals emails are generated automatically according to the below rules, so please don’t ask us to include your property.

At the moment there’s only room for 6 properties in this email and we choose these randomly from regions around the country.  To get a chance of being in Weekly Deals:
1) Your listing must be Performance Plan (Subscription Plan properties are excluded from Weekly Deals)
2) You must have one or more Special Deals enabled (last minute, multi-night stay and/or gifts and giveaways).
3) You must have clear availability (no bookings or requests) in the next 7-days.

What is the difference between Feedback and the Guest Book?

This article is for: Managers

Member Feedback provides information about historical transactions between members (owners, property managers and renters) on Bookabach.

Owners and property managers are rewarded for positive feedback and each piece of positive feedback will improve the ranking of your bach in search results.  To find member feedback, click the stars underneath that member’s name.

The Guest Book provides comments left by guests on a specific bach and is available to view on every Bookabach listing. Guest Book entries have no effect on bach rankings.

Both parties received a "Request for Feedback" after a stay has completed.