I stayed at a property and want to provide feedback, how do I do this?

This article is for: Renters

We automatically send a “Request for Feedback” email notice a few days after the completion of your stay.  Use the link in that email to get through to the online feedback questionnaire.

If you haven’t received this email or you’ve lost it, or if you just want to provide feedback as soon as your stay completes, you can do this online by:

1) Going to http://www.bookabach.co.nz and logging into My Bookabach
2) Go to Past Bookings
3) Use the Give feedback link on the past booking

-OR-
1) Find the listing on http://www.bookabach.co.nz
2) Use the feedback link in the Guest Comments section.  (You’ll then be asked to log-in if you are not already).

Feedback links are only generated on bookings that were Completed - and only on bookings you’ve made through Bookabach.  You can only provide feedback on bookings that were completed within the last 365 days.

If your booking proceeded, but is still showing as “Requested” or “Accepted”, then please let us know using the Did this go ahead? link.

If you stay at the same property more than once, you won’t be able to create feedback entries for each stay.  You’ll only get one feedback entry, located under the original stay date, and previous comments will be superceded each time you add new comments.  It’s industry standard to allow only one feedback entry per person, and this is to prevent feedback manipulation.